{"id":16297,"date":"2022-10-28T09:53:59","date_gmt":"2022-10-28T07:53:59","guid":{"rendered":"https:\/\/www.elkho-group.com\/?p=16297"},"modified":"2022-10-28T09:53:59","modified_gmt":"2022-10-28T07:53:59","slug":"private-banking-what-opportunities-in-digitalization","status":"publish","type":"post","link":"https:\/\/www.elkho-group.com\/en\/private-banking-what-opportunities-in-digitalization\/","title":{"rendered":"Private banking: what opportunities in digitalization?"},"content":{"rendered":"<p><em>Customer service, mobile services, social networks&#8230; The private banking sector is strongly affected by economic digitalization. In a hyper-connected society, banks have started to offer a multitude of new tools to their customers.<\/em><\/p>\n<p><span style=\"font-size: 14pt;\"><strong>The arrival of new technologies:<\/strong><\/span><\/p>\n<p>Nowadays, it is difficult to maintain market shares if digital services are not provided. These services can take several forms:<\/p>\n<p>&#8211; Digital investment platforms<br \/>\n&#8211; Social networks: increase your engagement rate, your interactions&#8230;<br \/>\n&#8211; Open banking<br \/>\n&#8211; Website (customer experience, audience&#8230;)<br \/>\n&#8211; Digital brokerage<br \/>\n&#8211; Innovative security solutions<\/p>\n<p><span style=\"font-size: 14pt;\"><strong>Why go digital?<\/strong><\/span><\/p>\n<ul>\n<li><strong>On the customer side:<\/strong><\/li>\n<\/ul>\n<p>Over time, services have modernized and customer demands have become increasingly sophisticated, which banks have been forced to adapt to.<\/p>\n<p>One of the main triggers for the digital age was the Covid-19 crisis. A number of transactions had to be carried out remotely. But preventive measures became habits 3 years later.<\/p>\n<ul>\n<li><strong>On the banking side:<\/strong><\/li>\n<\/ul>\n<p>For banks, some new advances allow a reduction in costs thanks to automation systems.<\/p>\n<p>But beyond costs, we must think about the future. By automating processes, a new generation of customers will emerge. They will be looking for more speed and efficiency in the process.<\/p>\n<p>However, private banks should not neglect customer contact. This is part of the business and will differentiate you from your competitors.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer service, mobile services, social networks&#8230; The private banking sector is strongly affected by economic digitalization. In a hyper-connected society, banks have started to offer a multitude of new tools to their customers. The arrival of new technologies: Nowadays, it is difficult to maintain market shares if digital services are not provided. These services can&hellip;<\/p>\n","protected":false},"author":46,"featured_media":16290,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[2254,1439,1610,176,2255,1476],"class_list":["post-16297","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-actuality","tag-bank-en","tag-digital-en","tag-it","tag-news-en","tag-technology","category-1","description-off"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/posts\/16297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/users\/46"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/comments?post=16297"}],"version-history":[{"count":3,"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/posts\/16297\/revisions"}],"predecessor-version":[{"id":16300,"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/posts\/16297\/revisions\/16300"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/media\/16290"}],"wp:attachment":[{"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/media?parent=16297"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/categories?post=16297"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.elkho-group.com\/en\/wp-json\/wp\/v2\/tags?post=16297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}